Phillips Flooring FAQs and Reviews
Phillips Flooring FAQs and Reviews
Phillips Flooring FAQs and Reviews
Reviews
Reviews
Phillips Flooring FAQs and Reviews
Phillips Flooring FAQs and Reviews
Phillips Flooring FAQs and Reviews
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by Travis J Consulting
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Phillips Flooring Center LLC, Floor Laying, Refinishing & Resurfacing, Longview, TX
Phillips Flooring facebook
Phillips Flooring twitter
Phillips Flooring Instagram
Phillips Flooring Google Plus
Phillips Flooring Pinterest
Phillips Flooring YouTube
Phillips Flooring LinkedIn
Phillips Flooring houzz
Phillips Flooring Credit Cards Accepted
Phillips Flooring QR
Phillips Flooring Locals Love Us
Phillips Flooring Best of East Texas
Phillips Flooring East Texas Builders Association
Phillips Flooring
Casey Beddingfield
President
RLM General Contractor
To Whom It May Concern:
It is my pleasure to write this letter of recommendation for Phillips Flooring who has managed their portion of a remodeling project exceptionally well.  Phillips Flooring provided all the flooring services including the demolishing and replacing of wood ceramic tile for the 2,600 sf remodeling project of Dr. Wacasey's office.  The project was located in Longview, Texas and was completed on April 27, 2014.
For each and every project, Phillips Flooring has demonstrated their professionalism and commitment to our full satisfaction.  From the beginning, the schedule of the project had a very critical timeline and Phillips Flooring was able to meet the deadline while displaying their ability to go above and beyond.  This "partnership" proved to be a major factor in the Success of our project.  In the end, we appreciate their teamwork and drive to provide quality service and help us meet the overall goal.
I would highly recommend Phillips Flooring team and Rodney Phillips and would welcome their contribution to future construction projects.  My experience with them was very positive and I trust they would be a reliable choice.
Sincerely,
Jordan C., Tatum, TX
Phillips Flooring...where do I start? Not only do they offer quality products at competitive rates, their level of professionalism and quality workmanship is truly rare in today's society. I am so thankful that we were referred to them. Mike and the team at Phillips Flooring are honest, hardworking and dedicated. Thank You so much!
J.B.
Dear Mike,
Thank you again for a beautiful shower and floor. We love it. It was a pleasure working with Phillips Flooring!
Sincerely,
C.S., Longview, Texas
Mike,
Everything turned out excellent I am very pleased!! The shower looks wonderful as well as the backsplash! I will definitely be recommending your company.
Insight Remodeling
As a professional contractor I entrust all of my flooring needs to the team at Phillip's... From Rodney Phillip's, his sales team and all the way thru his installers and warehouse guys... They are all friendly, knowledgeable and help our projects and our customers immensely. Wouldn't let anyone else touch the floors on my job, or mine
or my families homes.
J.H., Mt. Pleasant, TX
L and I can't thank you enough for helping with our backsplash tile selection.  One of a few times that L liked what she saw at first sight.
Will gladly recommend you and Phillips Flooring to anyone needing your product line.
Thanks,
Sincerely,  S.B. , Longview, TX (October 2013)
Dear Rodney:  I am just about to get everything back in place in my house and I just wanted to let you know how VERY much I love all of my new flooring.  It is wonderful..the entire experience from start to finish was totally pleasant.  I appreciate the help and advice you gave me in selecting just the right tile and carpet for my home.  Everything went as scheduled and the workers who came to my home were very knowledgeable, pleasant and hard working.  I would recommend your flooring center to EVERYONE!   Thanks again for making this major purchase such a pleasant and rewarding experience.
L. and C. K., Lindale, TX (September 2013)
Mike, Thanks so much for all that you put into our projects.  You really went beyond just doing a good job.  It was a pleasure to work with everyone that represented Phillips.  Please let them know much we appreciate the kind of service and attention to detail that was provided.  We love all the results.
J. and L. M. Longview, TX (Oct 2012)
Dear Rodney, we would like to thank you both so much for all your help in our remodeling project at our house.  We are so pleased with everything and with all your workers who came to the house. It turned out perfect. If you are ever in our neighborhood - stop by and see the finished product! We recommend you to everyone we know  - Thank you again. Sincerely,
H.W., Kilgore, TX (May 2012)
Mike, thank you for your patience, professionalism, and genuine kindness. Tristan, thank you for expert,  artistic installation. We just walk around our house to admire the beautiful floors, backsplash, and shower surround. You helped ease the stress of remodeling. I have, and will continue to suggest Phillips Flooring to all friends and family.
D.L., Marshall, TX
I wanted to take this opportunity to let you know what a wonderful, professional job your employees did on my flooring. You could not ask for a better group of people doing the installation.  They were very professional and went the extra mile to ensure that everything was perfect. The new game at my house is for anyone that has not seen the new flooring to guess where the seams were placed. So far, we have no winners, as no one can tell where the seams  are, even on close examination. Thanks again.
D.J., Longview, TX
Rodney and Mike, I just wanted to write and let you know how much I appreciated your customer service!!  You both went over and above my expectations. I want to apologize for my “scatter-brained” mathematical skill! It had been one of those days.  Thank you again working with me and not making me settle for something I didn’t like. Sincerely,
S.B, Longview, TX
Mike,
As we finally seem to be reaching the end of this phase of remodeling our house, I wanted to pause and say "Thank You" for the effort and attention you have given our job.  With your careful focus, you have given us a beautiful installation - flooring and tile alike. In this era that is increasingly dominated by the Big Boxes, it is good to work with professionals who have their clients’ interests at heart.  Much thanks!
G. and A.R., Lone Star, TX
Rodney, George and I wish to thank you both for the wonderful help and support we have received from Phillips Flooring.  We are more than a satisfied customer! Ryan explained all the attributes of each floor, and also what the disadvantages to our situation would be. We were totally lost until he explained each one. We had spent so much time searching for a flooring for our special needs.  We chose a beautiful wood grained laminate flooring in planks, that looks like it has just been milled and ready to lay. It is rich and welcoming to pull your shoes off and run across it!!  We have visited twice recently with questions about its care, and we still feel like the valued customer we were when we first arrived.   Rodney, we thank you. Your kind of service and support is a lost art. I will advise anyone to make Phillips Flooring their ONE-STOP flooring place. God bless you both,
B.J., Gilmer, TX
Rodney, Thank you for my beautiful floors and backsplash. Also for being patient and positive with me and answering my many questions. the installers were  are a great team. They were easy to work with and very patient with me. I am very pleased with my floors and backsplash. I will recommend my friends to your company.
B
C and I love our new floor. We appreciate your help, knowledge, and service. We will not hesitate to do business with Phillips Flooring in the future.
Thank you,
Forrest B
Phillips Flooring Center
I want you to know how satisfied I am with the installation of tile in the bathroom and hall.
A word of thanks to Tristan for the time and effort he gave helping with the selection. He was pleasant to work with, and very thoughtful.

Brian and Junior arrived on schedule to install the tile. They worked well as a team, and performed their work in a professional manner.

I am very satisfied with the installation, and pleased doing business with Phillips Flooring Center.
Sincerely,
Travis J, MBA
The "About Us" page of the Phillips Flooring website www.phillipsflooring.com says, "We dare you to try to stump us with your flooring and installation questions." and despite my own personal ignorance about the entire Flooring process, Rodney and Sheryl were able to answer all of my questions from everything related to, "These are the floors I have in mind, what do y'all offer?", "How does this process work?", and plenty of other questions I had at the beginning of the process. The Phillips Flooring Team made me feel like they were happy to "meet me where I was at" in my understanding of the Flooring process, by answering all of my Flooring questions clearly and with a smile. And then at every step along the way, in the process of installing my new Floors, the Phillips Flooring Team did everything they said they were going to do, as far as *when* they would get started, *how long* the project took, *how well* it was going to be done, and *perfectly cleaned-up* everything when they were finished (installation crew Raul, Martine, and their buddy are experts and artisans....I am *VERY* impressed).  I am truly ecstatic about my new Floors, and am super-impressed with the quality of the work that was done on installing my new Floors, by Phillips Flooring. The thing to know is that, truly, at every step in the process, from my initial questions about new floors, all the way until the project was finished and the installation crew left my house, Phillips Flooring delivered 100% and made me feel like a valuable customer.
I urge *everyone* looking at getting new Floors to utilize Phillips Flooring's services.
God bless.
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Phillips Flooring FAQs and Reviews
 
Phillips Flooring FAQs and Reviews

What are your hours?

9:00 a.m. to 6:00 p.m., Monday through Fridays, Saturdays by appointment.

Where are you located?

1904 Judson Road in Longview, Texas
Click here for map and directions

Do you sell floor cleaners?

Yes, we have a selection of manufacturer-recommended cleaners for stone, tile, laminate, resilient, and hardwood floors.  In addition, we carry products to treat carpet spots and remove pet odors.

Do you charge for onsite measurements?

No.

Do you charge for giving estimates/proposals?

No.

Do your sales reps use “high-pressure” tactics?

Never. A flooring purchase is a major decision. We won’t ever pressure you to buy before you are comfortable doing so.

Do I have to floor my whole house at one time?

No, we will work with you to determine a schedule that meets your needs and budget.

Do you accept major credit cards?

Yes, we accept Visa, Mastercard, and Discover. At this time, we do not accept American Express.

Do you handle flooring repairs?

Yes.

What are your payment terms?

Our usual terms are 50% down payment when the proposal is accepted, and the remaining 50% upon completion of your job.

Why aren’t you open on Saturdays?

Since we are open until 6:00 p.m. during the week, we can accommodate many of our customers who aren’t available from 9:00 a.m. to 5:00 p.m. All of our employees have families and chores that require our attention on week-ends. That said, if Saturday is the only time for you to shop for flooring, give us a call in advance and we will be happy to set up a Saturday appointment for you with one of our sales reps.

What is the difference between ceramic tile and porcelain tile?

Porcelain tile has to meet a higher standard for strength and moisture resistance.

Do I have to seal my grout?

You don’t have to, but sealing your grout will protect from liquid spills, when the proper cleaner is used in a timely manner. While most sealers evaporate within 12 months, a high-quality sealer will last up to five years. As part of an overall tile-maintenance program, sealing grout can be helpful in keeping tile floors looking fresh and clean.

What determines the price of carpet?

Simply put, it’s the quality and the quantity of the yarn fiber.

Are all urethane finishes on hardwood floors the same?

Definitely not!  Discuss the merits of various finishes with your sales rep to learn more.

Does Phillips Flooring Center offer financing?

Yes. PFC offers financing on new flooring for six months, with no interest, through our partner, GE Capital, for customers with approved credit. A brief application will need to be completed, and financing will be approved within minutes.  

Do you sell flooring materials only?

Yes!  For the do-it-yourselfer, we are happy to provide flooring materials and even some basic installation instructions, if needed.  
 
FAQs - Frequently Asked Questions

What are your hours?

9:00 a.m. to 6:00 p.m., Monday through Fridays, Saturdays by appointment.

Where are you located?

1904 Judson Road in Longview, Texas
Click here for map and directions

Do you sell floor cleaners?

Yes, we have a selection of manufacturer-recommended cleaners for stone, tile, laminate, resilient, and hardwood floors.  In addition, we carry products to treat carpet spots and remove pet odors.

Do you charge for onsite measurements?

No.

Do you charge for giving estimates/proposals?

No.

Do your sales reps use “high-pressure” tactics?

Never. A flooring purchase is a major decision. We won’t ever pressure you to buy before you are comfortable doing so.

Do I have to floor my whole house at one time?

No, we will work with you to determine a schedule that meets your needs and budget.

Do you accept major credit cards?

Yes, we accept Visa, Mastercard, and Discover. At this time, we do not accept American Express.

Do you handle flooring repairs?

Yes.

What are your payment terms?

Our usual terms are 50% down payment when the proposal is accepted, and the remaining 50% upon completion of your job.

Why aren’t you open on Saturdays?

Since we are open until 6:00 p.m. during the week, we can accommodate many of our customers who aren’t available from 9:00 a.m. to 5:00 p.m. All of our employees have families and chores that require our attention on week-ends. That said, if Saturday is the only time for you to shop for flooring, give us a call in advance and we will be happy to set up a Saturday appointment for you with one of our sales reps.

What is the difference between ceramic tile and porcelain tile?

Porcelain tile has to meet a higher standard for strength and moisture resistance.

Do I have to seal my grout?

You don’t have to, but sealing your grout will protect from liquid spills, when the proper cleaner is used in a timely manner. While most sealers evaporate within 12 months, a high-quality sealer will last up to five years. As part of an overall tile-maintenance program, sealing grout can be helpful in keeping tile floors looking fresh and clean.

What determines the price of carpet?

Simply put, it’s the quality and the quantity of the yarn fiber.

Are all urethane finishes on hardwood floors the same?

Definitely not!  Discuss the merits of various finishes with your sales rep to learn more.

Does Phillips Flooring Center offer financing?

Yes. PFC offers financing on new flooring for six months, with no interest, through our partner, GE Capital, for customers with approved credit. A brief application will need to be completed, and financing will be approved within minutes.  

Do you sell flooring materials only?

Yes!  For the do-it-yourselfer, we are happy to provide flooring materials and even some basic installation instructions, if needed.  
 
Phillips Flooring FAQs and Reviews
Phillips Flooring FAQs and Reviews
 
FAQs - Frequently Asked Questions
Casey Beddingfield
President
RLM General Contractor
To Whom It May Concern:
It is my pleasure to write this letter of recommendation for Phillips Flooring who has managed their portion of a remodeling project exceptionally well.  Phillips Flooring provided all the flooring services including the demolishing and replacing of wood ceramic tile for the 2,600 sf remodeling project of Dr. Wacasey's office.  The project was located in Longview, Texas and was completed on April 27, 2014.
For each and every project, Phillips Flooring has demonstrated their professionalism and commitment to our full satisfaction.  From the beginning, the schedule of the project had a very critical timeline and Phillips Flooring was able to meet the deadline while displaying their ability to go above and beyond.  This "partnership" proved to be a major factor in the Success of our project.  In the end, we appreciate their teamwork and drive to provide quality service and help us meet the overall goal.
I would highly recommend Phillips Flooring team and Rodney Phillips and would welcome their contribution to future construction projects.  My experience with them was very positive and I trust they would be a reliable choice.
Sincerely,
Jordan C., Tatum, TX
Phillips Flooring...where do I start? Not only do they offer quality products at competitive rates, their level of professionalism and quality workmanship is truly rare in today's society. I am so thankful that we were referred to them. Mike and the team at Phillips Flooring are honest, hardworking and dedicated. Thank You so much!
J.B.
Dear Mike,
Thank you again for a beautiful shower and floor. We love it. It was a pleasure working with Phillips Flooring!
Sincerely,
C.S., Longview, Texas
Mike,
Everything turned out excellent I am very pleased!! The shower looks wonderful as well as the backsplash! I will definitely be recommending your company.
Insight Remodeling
As a professional contractor I entrust all of my flooring needs to the team at Phillip's... From Rodney Phillip's, his sales team and all the way thru his installers and warehouse guys... They are all friendly, knowledgeable and help our projects and our customers immensely. Wouldn't let anyone else touch the floors on my job, or mine or my families homes.
J.H., Mt. Pleasant, TX
L and I can't thank you enough for helping with our backsplash tile selection.  One of a few times that L liked what she saw at first sight.
Will gladly recommend you and Phillips Flooring to anyone needing your product line.
Thanks,
Sincerely,  S.B. , Longview, TX (October 2013)
Dear Rodney:  I am just about to get everything back in place in my house and I just wanted to let you know how VERY much I love all of my new flooring.  It is wonderful..the entire experience from start to finish was totally pleasant.  I appreciate the help and advice you gave me in selecting just the right tile and carpet for my home.  Everything went as scheduled and the workers who came to my home were very knowledgeable, pleasant and hard working.  I would recommend your flooring center to EVERYONE!   Thanks again for making this major purchase such a pleasant and rewarding experience.
L. and C. K., Lindale, TX (September 2013)
Mike, Thanks so much for all that you put into our projects.  You really went beyond just doing a good job.  It was a pleasure to work with everyone that represented Phillips.  Please let them know much we appreciate the kind of service and attention to detail that was provided.  We love all the results.
J. and L. M. Longview, TX (Oct 2012)
Dear Rodney, we would like to thank you both so much for all your help in our remodeling project at our house.  We are so pleased with everything and with all your workers who came to the house. It turned out perfect. If you are ever in our neighborhood - stop by and see the finished product! We recommend you to everyone we know  - Thank you again. Sincerely,
H.W., Kilgore, TX (May 2012)
Mike, thank you for your patience, professionalism, and genuine kindness. Tristan, thank you for expert,  artistic installation. We just walk around our house to admire the beautiful floors, backsplash, and shower surround. You helped ease the stress of remodeling. I have, and will continue to suggest Phillips Flooring to all friends and family.
D.L., Marshall, TX
I wanted to take this opportunity to let you know what a wonderful, professional job your employees did on my flooring. You could not ask for a better group of people doing the installation.  They were very professional and went the extra mile to ensure that everything was perfect. The new game at my house is for anyone that has not seen the new flooring to guess where the seams were placed. So far, we have no winners, as no one can tell where the seams  are, even on close examination. Thanks again.
D.J., Longview, TX
Rodney and Mike, I just wanted to write and let you know how much I appreciated your customer service!!  You both went over and above my expectations. I want to apologize for my “scatter-brained” mathematical skill! It had been one of those days.  Thank you again working with me and not making me settle for something I didn’t like. Sincerely,
S.B, Longview, TX
Mike,
As we finally seem to be reaching the end of this phase of remodeling our house, I wanted to pause and say "Thank You" for the effort and attention you have given our job.  With your careful focus, you have given us a beautiful installation - flooring and tile alike. In this era that is increasingly dominated by the Big Boxes, it is good to work with professionals who have their clients’ interests at heart.  Much thanks!
G. and A.R., Lone Star, TX
Rodney, George and I wish to thank you both for the wonderful help and support we have received from Phillips Flooring.  We are more than a satisfied customer! Ryan explained all the attributes of each floor, and also what the disadvantages to our situation would be. We were totally lost until he explained each one. We had spent so much time searching for a flooring for our special needs.  We chose a beautiful wood grained laminate flooring in planks, that looks like it has just been milled and ready to lay. It is rich and welcoming to pull your shoes off and run across it!!  We have visited twice recently with questions about its care, and we still feel like the valued customer we were when we first arrived.   Rodney, we thank you. Your kind of service and support is a lost art. I will advise anyone to make Phillips Flooring their ONE-STOP flooring place. God bless you both,
B.J., Gilmer, TX
Rodney, Thank you for my beautiful floors and backsplash. Also for being patient and positive with me and answering my many questions. the installers were  are a great team. They were easy to work with and very patient with me. I am very pleased with my floors and backsplash. I will recommend my friends to your company.
B
C and I love our new floor. We appreciate your help, knowledge, and service. We will not hesitate to do business with Phillips Flooring in the future.
Thank you,
Forrest B
Phillips Flooring Center
I want you to know how satisfied I am with the installation of tile in the bathroom and hall.
A word of thanks to Tristan for the time and effort he gave helping with the selection. He was pleasant to work with, and very thoughtful.

Brian and Junior arrived on schedule to install the tile. They worked well as a team, and performed their work in a professional manner.

I am very satisfied with the installation, and pleased doing business with Phillips Flooring Center.
Sincerely,
Travis J, MBA
The "About Us" page of the Phillips Flooring website www.phillipsflooring.com says, "We dare you to try to stump us with your flooring and installation questions." and despite my own personal ignorance about the entire Flooring process, Rodney and Sheryl were able to answer all of my questions from everything related to, "These are the floors I have in mind, what do y'all offer?", "How does this process work?", and plenty of other questions I had at the beginning of the process. The Phillips Flooring Team made me feel like they were happy to "meet me where I was at" in my understanding of the Flooring process, by answering all of my Flooring questions clearly and with a smile. And then at every step along the way, in the process of installing my new Floors, the Phillips Flooring Team did everything they said they were going to do, as far as *when* they would get started, *how long* the project took, *how well* it was going to be done, and *perfectly cleaned-up* everything when they were finished (installation crew Raul, Martine, and their buddy are experts and artisans....I am *VERY* impressed).  I am truly ecstatic about my new Floors, and am super-impressed with the quality of the work that was done on installing my new Floors, by Phillips Flooring. The thing to know is that, truly, at every step in the process, from my initial questions about new floors, all the way until the project was finished and the installation crew left my house, Phillips Flooring delivered 100% and made me feel like a valuable customer.
I urge *everyone* looking at getting new Floors to utilize Phillips Flooring's services.
God bless.
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